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Asset Reliability | AssetWise APM Wiki Confusing message when synchronization server is busy
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    Confusing message when synchronization server is busy

      Product(s): AssetWise APM Foundation
      Version(s): 07.05.00.55
      Environment: N\A
      Area: Remote Computing
      Subarea: Synchronization

    Problem

    The message below appears when the remote synchronization server is busy. Either when it is processing another set of upload transactions or is locked.

    Couldn't create session because: The server is currently offline, please try again later

    Solution

    The message is inaccurate. The server is not offline, it is, in fact, busy. Either the synchronization service is locked or it is processing another remote's upload transactions.

    The message should resolve once the processing is complete and the service is unlocked. If this does not occur, please submit a Service Request.


      Original Author: Diana Drummond

    • AssetWise APM
    • Assetwise APM Foundation
    • 07.05.00.55
    • en
    • SELECTsupport
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    • Diana Marin Created by Bentley Colleague Diana Marin
    • When: Wed, Oct 26 2016 10:28 AM
    • Revisions: 1
    • Comments: 0
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