This is a new build of a scheduled action service. The service passes the test using configure apm, but fails to load within the application.
Turned on additional logging on the action scheduler. Logging referenced a fatal exception on class 100038023. In the APM application, searched for class 100038023 in the Customization Center on the Enterprise level and found nothing. From the APM configuration tool, turned off events and customizations, reinstalled and restarted the action scheduler service. Action Scheduler server started without issue. Scheduled actions ran without issue.
Turned off events and customizations, restarted the action scheduler service. Action Scheduler server started without issue. The scheduled action that we created to "recalculate calculated indicators" ran without issue and the returned a reading on a test calculated indicator.
There is likely a reference to 100038023 in a custom relationship, enum, method or report that the action a scheduler is running into. Customer needs to find the search through the database to find this reference and update it. There is potential for this reference to conflict with other APM services such as the application server, etc.