Work order requires approval though work order approval setting has been turned off

	Product(s):	APM Implementation and Performance Management
	Version(s):	N\A
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

I unchecked all the approval checkboxes for all document types (i.e., there is no approval required for any anything), on the Approval Settings dialog's Maintnance, Purchasing, and Invoicing tabs. Then I created a corrective Work Order Task, added planning information and labor and material requirements, and marked the WO task as planned.

The Work Order status was changed to In planning and Unapproved, although there is no approval required. The only task on the work order has a Planned status. The method to mark the WO as Planned is grayed out and cannot be selected.

Since the WO is In planning and Unapproved, a requisition for the material is not automatically created.

Solution

This problem occurs when, usually during implementation, when Work Order approval was previuolsy configured. Work order approval can be configured for various Work Types. This is done on the Approval Settings dialog's Maintnance tab. On the Maintnance tab there is a Work Orders tab with a Work Types sub-tab. The Work Types tab is used to configure work types that do or do not require approval.

When the "Work orders" checkbox is unchecked (in the "Maintenance documents that require approval at Site x" group box), the Work Orders tab with a Work Types sub-tab are hidden. However, the work types that are configured as requiring approval are not cleared, so work orders of some work types will still expect to be approved.

To fix this problem, re-activate Maintenance approval for Work Orders, and go to the Work Types tab. Ensure that there are no Work Types checked for "Approval Required". All Work Types should be unchecked. Then deactivate Maintenance Work Order approval.

Work order requires approval though work order approval setting has been turned off

Problem

Solution

See Also