https://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/41695/where-to-find-smart-client-logsen-USTelligent Community 12https://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/41695/where-to-find-smart-client-logsMon, 25 Mar 2019 16:30:29 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:34f83106-f5a8-44f0-848c-d2f6f00185acDiana Marinhttps://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/41695/where-to-find-smart-client-logs#commentsCurrent Revision posted to Asset Reliability | AssetWise APM Wiki by Diana Marin on 3/25/2019 4:30:29 PM<br /> <table style="border-top:#dce5f0 0px solid;border-right:#dce5f0 0px solid;border-bottom:#dce5f0 0px solid;border-left:#dce5f0 0px solid;background-color:#dce5f0;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Product(s):</strong></td> <td>AssetWise APM Foundation</td> <td></td></tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>N\A</td> <td></td></tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Environment:</strong></td> <td>N\A</td> <td></td></tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Area:</strong></td> <td>Logging</td> <td></td></tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Subarea:</strong></td> <td>N\A</td> <td></td></tr></tbody></table> <p></p> <h1>Problem</h1> <p>You need to look at the log files on a Smart Client or send them to Bentley Support</p><br /><br /> <h1>Solution</h1> <p>The files will be located in the directory: </p> <p>&lt;drive&gt;\Users\&lt;username&gt;\AppData\Local\Bentley\IvaraEXP\Logs</p>Where &lt;drive&gt; is the installation drive (normally C:) and &lt;username&gt; is the loginname for the installed user.<br /><br /><img style="border-left-width:0px;border-right-width:0px;border-bottom-width:0px;border-top-width:0px;" alt=" " src="http://communities.bentley.com/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" height="60" /><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: AssetWise APM, Assetwise APM Foundation, en</div>