We just started to use our new samsung tablets. When you upload from the tablet, the checksheet doesn't process automatically. You have to manually process Upload Transactions under mobile computing.
Is the there a setting to process uploaded activities automatically or do we need to set up a job to run under services like we do to trigger pm's weekly?
Unlike the Remote Application, the option to Process (transactions) Immediately during synchronization is not an option when using Android or iOS mobile Inspections at this time (2019).
One or more Transaction Broker Service Providers must be running to process the uploaded data from these mobile Inspections solutions.
We recommend two or more APM servers hosting transaction broker service providers to run at the same time on local or remote computers to allow for optimal load balancing and to handle a large volume of transactions. We also recommend creating a server instance dedicated to processing upload transactions to help you keep track of performance and message logging. The server instance must also be installed as a Windows service.
If your organization uses both APM Remote and APM mobile apps, the upload transaction broker can process transactions from all applications.
If your organization uses remote exclusively and finds that synchronization times are problematic due to processing of large checksheet during synchronization (using Process Immediate option), you could opt to turn off Process Immediate function and off load data processing to Transaction Broker Service Providers.
When depending on Transaction Brokers to process uploaded data, there must be an allowance for the processing to occur prior to taking the remote/mobile back out to the field. To ensure updated information becomes available to the operator, arrange that a fresh download occurs after sufficient time has elapsed since the last upload. Time required is dependent on the configuration and availability of the Transaction Broker Service Providers setup in your environment. Depending on the volume of transactions, the configuration of the transaction broker service providers can be tuned - whether setting up multiple, dedicated or not dedicated service providers will have impact performance and also on ease of troubleshooting.