Cannot login to APM Server Manager with CONNECT Credentials

Indraneel Sengupta — Thu, 18 Jul 2019 11:49:05 GMT

Current Revision posted to Asset Reliability | AssetWise APM Wiki by Indraneel Sengupta on 7/18/2019 11:49:05 AM

	Product(s):	AssetWise APM Foundation
	Version(s):	07.11.00.27
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

This happens when we enter a CONNECT Account credentials on the APM Server Manager web page and click “Log on as Bentley CONNECT user”. We get an error saying "The custom error module does not recognize this error as shown below :-

Solution

In order to use CONNECT Account credentials in the APM Server Manager web page, we need to log in by typing the CONNECT Account credentials into the textboxes for 'Log on as Windows User' in the web page rather than going through CONNECT.

NOTE:- This issue has been fixed in 7.12.

Cannot login to Server Manager with CONNECT Credentials

Indraneel Sengupta — Wed, 17 Jul 2019 14:33:05 GMT

Revision 3 posted to Asset Reliability | AssetWise APM Wiki by Indraneel Sengupta on 7/17/2019 2:33:05 PM

	Product(s):	AssetWise APM Foundation
	Version(s):	07.11.00.27
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

Solution

NOTE:- This issue has been fixed in 7.12.

Cannot login to Server Manager with CONNECT Credentials

Indraneel Sengupta — Wed, 17 Jul 2019 14:30:42 GMT

Revision 2 posted to Asset Reliability | AssetWise APM Wiki by Indraneel Sengupta on 7/17/2019 2:30:42 PM

	Product(s):	AssetWise APM Foundation
	Version(s):	07.11.00.27
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

Solution

In order to use CONNECT Account credentials in the APM Server Manager web page, we need to log in by typing the CONNECT Account credentials into the textboxes for Windows User in the web page rather than going through CONNECT.

NOTE:- This issue has been fixed in 7.12.

Cannot log into Server Manager with CONNECT Credentials

Indraneel Sengupta — Wed, 17 Jul 2019 14:27:01 GMT

Revision 1 posted to Asset Reliability | AssetWise APM Wiki by Indraneel Sengupta on 7/17/2019 2:27:01 PM

	Product(s):	AssetWise APM Foundation
	Version(s):	07.11.00.27
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

Solution

NOTE:- This issue has been fixed in 7.12.

Cannot login to APM Server Manager with CONNECT Credentials

Cannot login to APM Server Manager with CONNECT Credentials

Problem

Solution

See Also

Cannot login to Server Manager with CONNECT Credentials

Problem

Solution

See Also

Cannot login to Server Manager with CONNECT Credentials

Problem

Solution

See Also

Cannot log into Server Manager with CONNECT Credentials

Problem

Solution

See Also