APM Online Data Collection has many different connection points that can make it difficult to troubleshoot. This guide is meant to be used as a structure to help optimize the approach in troubleshooting problems with APM Data Collection from External Data Sources to APM Foundation. This is a living document. As additional troubleshooting steps are identified they will be included in the document..
ODC On Prem Agent does not collect manual Reading Requests:
https://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/43390/odc-on-prem-agent-does-not-collect-manual-reading-requests
ODC Readings from ON Prem ODC Agent suddenly stop processing after upgrade:
https://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/50691/odc-readings-from-on-prem-odc-agent-suddenly-stop-processing-after-upgrade
Debugging ODC collection problems:
communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/43390/odc-on-prem-agent-does-not-collect-manual-reading-requests
.ODC Notifications from Server not working
https://communities.bentley.com/products/assetwise/asset_performance_management/w/wiki/43505/odc-notifications-from-server-not-working
.