Product(s): | APM Implementation and Performance Management | ||
Version(s): | 7.10 | ||
Environment: | N\A | ||
Area: | N/A | ||
Subarea: | N\A |
‘IvaraRemotePackager.exe’ throwing this error upon the launch:
Error Message:
System.NullReferenceException: Object reference not set to an instance of an object.
at Ivara.Setup.Packager.WorkingFiles.SetupWorkingDirectories(String workingSubDirectory, String sourceFilesRelativePath, String deploymentProductPath, Boolean addedFilesStartWithDirectorySeparator, String versionFileXml, String installFileName)
at Ivara.Setup.Packager.Remote.Program.InitializeWorkingFiles()
at Ivara.Setup.Packager.Remote.Program.Main()
1. During investigation we found that User has added a logging criteria "Ivara.Client.Plugins.Hardware.Windows8UsbCamera.Windows8UsbCameraManager" with minlevel "Info" to find out the camera path ID. But, while doing so they used a custom file target having 'fileName' and 'archiveFileName' fields with "CameraManagement" value (which is not valid) as shown below;
Changing these field value to "serverLogName" resolved the issue.
2. Delete recently added logging criteria from Settings Editor. (from both ‘What to log’ and ‘Where to log’ tab)