Product(s):	APM Implementation and Performance Management
	Version(s):	N\A
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

APM attempts to login without providing option to specify credentials, and the login fails

Error message:

Logon was denied, perhaps because the provided credentials were incorrect

 

Solution

This article explains how to uncheck the selected option “Remember me” from the APM login window;

 

Solution

To get rid of the “Remember me” option use the "-at:switch_user" command line parameter. This can be run from the command line or more easily by altering the shortcut/Properties/Target command line to specify it.
ie: IvaraClient.exe" -r -at:switch_user -OTHERPARAMETERS...

You can now log in as a CONNECT user, or a different Windows domain user

Options to consider:

To permanently force users to the IMS login, the -at:connect command line parameter can be used in the SmartClient package command line parameters setting.

            ..\ IvaraClient.exe" -r -at:connect -OTHERPARAMETERS...

If User is not logged into IMS (CONNECTION Client or other Bentley login), this bypasses the APM login dialog and goes straight to IMS prompts:

If User is logged in, User is directed directly to their home site.

If you need to login as a different user from inside the product, use the Switch User option from the Site Menu: