| Product(s): | APM Implementation and Performance Management | ||
| Version(s): | 7.17 | ||
| Environment: | N/A | ||
| Area: | N/A | ||
| Subarea: | N/A |
Problem Description
A user found that ABC Indicators in the process of being pushed to SAP Gateway\CMMS Interoperability would fail with an decryption error when the Process Job runs:
"2022-05-13 19:10:33.1182Z Error APM123XYZ01 BENTLEYHOSTING\APM123XYZ01$ Bentley.APM.Common.Utilities.Encryption [27] Can't decrypt the string, please check the data.
exception message: Padding is invalid and cannot be removed."
exception message: Padding is invalid and cannot be removed."
User checked the Environment password and all other SAP Gateway integration points and found them all to be appropriate and functioning.
Solution
The issue is specific to release 7.17. The development team has found some obsolete code "decrypt data with no password". This was reported as a bug, VSTS 890941. The issue will be fixed in release 7.18 and hot-fixed for release 7.17.
See Also
SR 7001398634.