Functional location change made in SAP does not update in APM


 Product(s):APM Implementation and Performance Management
 Version(s):7.x
 Environment:InterOp to SAP
 Area:
 Subarea:

Problem

When a functional location is updated in SAP and synchronized with APM the hierarchy location doesn't update in APM.



Solution

Found this was due to duplicate Asset name records in APM and that the problem has clear up once the old asset name was modified on one of the APM Duplicate and the asset was moved out of the hierarchy.


See Also

SR 7001543556