Product(s):	APM Implementation and Performance Management
	Version(s):	7
	Environment:	N/A
	Area:	N/A
	Subarea:	N/A

Problem Description

User had accidentally received a significant amount of checksheets due to a duplication issue. During clean-up of the checksheets the user noticed that APM would allow them to cancel with multiple checksheets selected. Unfortunately, each canceled checksheet resulted in a cancelation reason, 43 checksheets needed to each have "duplicate checksheet" selected. To top this off, each deletion was extremely slow, resulting in 1.5hours of effort to close just 43 checksheets. the user had several hundred additional checksheets remaining to clear resulting in several days worth of manual effort to clean.

User would like to see a significant improvement in cancelation speed on checksheets and would also like to only need to select the cancelation reason on the first object of the multi-selection and not be prompted for each subsequent cancelation from the multi-selection.

Solution

An enhancement request was launched in Aha Ideas to improve the speed of cancelation:

https://assetreliabilityapm.ideas.aha.io/ideas/APM-I-372