Contributing factors:
Date format on SmartClient UI is based on 2 settings:
- On the APM Smart Client Server (SC Server) - Language setting (APM Configuration/Globalization/Language)
- this setting is used to determine both language and formatting in APM
- On the Smart Client Machine (SC Machine) - Windows Regional format selection
- Windows has separate language and formatting specifications
Behavior:
The SC Machine's Windows Regional format matching the SC Server Language are applied to format dates in the SmartClient application UI.
- If the corresponding Regional format happens to be the SC Machine's selected Regional format, any edits to the date and time formats are applied.
- If it not, default date and time formats for the matching Windows Regional format are applied.
Examples:
|
SC Server Language |
English (US) |
English (US) |
|
SC Machine's selected Regional format |
English (US) |
English (Canada) |
|
Region settings that control UI presentation of date formats |
Client’s selected Regional formats including personalization as specified in Regional format |
Windows defaults for Regional format = APM Server Language
|
|
Result in UI |
English (US) – as personalized by client machine |
English (US) – Default Windows formats |
Recommendation:
If using multiple Regional Formats in your organization, ensure that there is an SC Server Instance for each Regional Format selection to be supported.
To support multiple Regional formats there must be a SC Server Instance for each Regional Format, with each SC Server having their own SmartClient package.
See Also:
Enterprise setting: APM Help - Changing date format
How to change formatting in Windows: https://windowsloop.com/how-to-change-date-and-time-format-in-windows-11/