Canceling Mobile Computing Activity deletes checksheet.


 Product(s):APM Implementation and Performance Management
 Version(s):7
 Environment:N/A
 Area:N/A
 Subarea:N/A

Problem Description

An APM user found that dozens of checksheets were missing. These checksheets occurred over a short period of time and it was thought some may have had readings. There was no indication in the logs of any checksheets having been deleted by an end-user

Solution

It was found that the user had generated several weeks worth of daily inspection. In an attempt to remove those checksheets not yet due from the IOS Mobile Inspections app, the user cancelled the Mobile Computing Activity for several dozens future dated checksheets. This resulted in the checksheets having been deleted from APM, including those with readings not yet processed.

This has been replicated and reported as a bug, ADO#1374469.

The workaround, should the checksheets want to be kept by the user, is to create a temporary mobile computer and reassign the checksheets manually to that computer as a place holder then assign them to the original computer manually.