Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: All Problem Trying to send (via email) a work order or any other APM objects, get an on-screen errot Unable to initialize…

Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N\A Area: N/A Subarea: N\A Problem User reported that some smart-client invoked actions were resulting…

Product(s): AssetWise APM Foundation Version(s): 7.x Environment: Oracle Area: N/A Subarea: N\A Problem Performance is slow in Ivara APM when running against an Oracle database…

APM uses a shared database login rather than Windows authentication to access the database. Consequently you may be required to change that password on a periodic basis. This is certainly a good practice from a security perspective and the process involved…

Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N\A Area: N/A Subarea: N\A Problem When using the Multiple target asset functionality, the Failure Mode…

Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N\A Area: N/A Subarea: N\A Problem Asset Age does not update Solution Once set, the Age will only…