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Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki AssetWise APM - Support Solutions
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    • SAP Interoperability
    • 7.10
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    • SAP
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    • Functional location change made in SAP does not update in APM

      Giselle Notte
      Giselle Notte
      Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: InterOp to SAP Area: Subarea: Problem When a functional location is updated in SAP and synchronized…
      • 3 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • APM hangs when SAP Gateway (interoperability) gets slow/no response from SAP

      Nagesh Patil
      Nagesh Patil
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User has reported that when using SAP Interoperability, if the SAP…
      • 28 days ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Deleting SAP ABC Indicator after turning on APM SAP Gateway (interoperability) causes FLOC and Equipment dataload job to fail

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem After running with APM's SAP Gateway (SAP Interoperability) for several…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • APM SAP Interoperability (Gateway) cannot send outbound messages due to SAP Authentication set-up

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem APM cannot create an SAP Notification (via Alarm Acknowledgement)…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • SAP Interoperability FLOC and Equipment Dataload fails due to missing ABC Criticality values in SAP mapped to APM Consequence Priority

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User had recently restored an APM Test Environment with a back-up…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • SAP Interoperability FLOC Dataload or SAP Portal does not work. Errors as SAP PLANT(CLSID 1000031392) and SAP ABC Indicator (CLSID 1000031442) is deleted.

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem SAP Interoperability Dataload or SAP Portal does not work. The APM…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • SAP Interoperability (gateway) fails to run SAP FLOC Dataload and ABC Criticality update due to bad/missing cached SAP credentials

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User initially reported that ABC Criticality was not updating in SAP…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • SAP Interoperability Settings are cleared out when a license expiry occurs

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User experienced a license expiry. When the license was restored,…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • APM External data provider fails to connect to SAP Interoperability if using a gateway

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem If SAP is set-up using a multi-instance gateway, APM External data…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • SAP Interoperability Notification Description is trimmed of the starting 2 characters in each line

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem In an SAPInteroperability environment, APM trims the first 2 characters…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • APM SAP Interoperability cannot update SAP ABC Criticality or create an SAP Notification from APM Alarm Acknowledgement successfully.

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem APM SAP Interoperability is certified for basic authentication. When…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Searching Notification or Maintenance Order configurations in SAP Portal yields no result or less results than excepted

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem When trying to use the search function on the SAP Portal view Notification…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • SAP Interoperability SAP FLOC Dataloader Job Processing Batch Status incorrectly reports as failed in the configuration

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem When running an SAP Interoperability Dataload the Process Job appears…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • APM SAP Interoperability FLOC to assets dataload processing fails

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem I have set up the APM-SAP Interoperability and the SAP connection…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • SAP Interoperability changes APM Asset Type to SAP Object Type Number

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem The Process Job was processed for the "DataLoader asset SAP functional…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Reprocessing an SAP Interoperability dataloader record fails with a KeyNotFound exception

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem Reprocessing a dataloader record fails with a KeyNotFound…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Not all FLOCs sent from SAP have records created in the dataloader

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem When I triggered the job for "Data Loader asset SAP functional location…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • View related content throughout Asset Reliability | AssetWise APM
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