Product(s): AssetWise Asset Reliability Version(s): 6.2+ Environment: ODC Area: N/A Subarea: N\A Problem Online Data Collection indicator readings are not being collected. Solution Open…

Product(s): APM Implementation and Performance Management Version(s): 7+ Environment: N\A Area: N/A Subarea: N\A Problem Particularly in the Strategy Development Analyses, using form view…

Product(s): APM Implementation and Performance Management Version(s): 7.x + Environment: N\A Area: N/A Subarea: N\A Problem Some of the Product Views are no longer visible. This is one…

Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N\A Area: N/A Subarea: N\A Problem When using the Multiple target asset functionality, the Failure Mode…

Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N\A Area: N/A Subarea: N\A Problem Asset Age does not update Solution Once set, the Age will only…

Product(s): AssetWise APM Foundation Version(s): 7.5 Environment: N\A Area: Upgrade Subarea: Indicators Problem After upgrade to 7.5, the Technology dropdown on an indicator does…

Product(s): APM Implementation and Performance Management Version(s): R6+ Environment: N\A Area: N/A Subarea: N\A Problem A newly created subreport cannot be added to the m_ReportDetails…

Product(s): APM Implementation and Performance Management Version(s): 7.5 Environment: N\A Area: N/A Subarea: N\A Problem On Upgrade, the following is reported: Test the selected…

Product(s): AssetWise APM Foundation Version(s): 7.x Environment: N\A Area: Licensing and Modules Subarea: N\A Problem If you are unable to connect to the Benley SelectServer to renew your…

Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem Description Performance of a specific application function…

Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Installation Subarea: N\A Below are the supported Operating Systems for each AssetWise APM …

Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem Integration events are failing with the following message…

Product(s): APM Implementation and Performance Management Version(s): R 6+ Environment: N\A Area: N/A Subarea: N\A Background If you are experiencing Server crashes or hangs, APM Support…

Product(s): APM Implementation and Performance Management Version(s): All versions 6+ Environment: N\A Area: N/A Subarea: N\A Error or Warning Message The following Error is reported…

Product(s): APM Implementation and Performance Management Version(s): R6.0+ Environment: N\A Area: N/A Subarea: N\A Below is a sample command file that can be used to programmatically shutdown…

Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem Trying to open an indicator to view it. It will…

Product(s): APM Implementation and Performance Management Version(s): Pro 2.0 Environment: Standalone computer Area: N/A Subarea: N\A Problem ODBC exception when installing EXP Pro 2.0 on…

Product(s): APM Implementation and Performance Management Version(s): 7.4, 7.5 Environment: N\A Area: N/A Subarea: N\A Problem Occurs when, when using Change Design Info functionality to…

Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem One or more files (e.g., .dll, .exe) cannot be loaded during startup…

Product(s): APM Implementation and Performance Management Version(s): all versions Environment: N\A Area: N/A Subarea: N\A Problem Cannot add employees or change their approval…

Product(s): APM Implementation and Performance Management Version(s): R6+ Environment: N\A Area: N/A Subarea: N\A Background Here is a link to download a homeground utility to test SMTP…

Product(s): APM Implementation and Performance Management Version(s): 7.4 only Environment: N\A Area: N/A Subarea: N\A Problem The summary list configuration for Strategy development from…

Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Background Launch APM with the administrator privilege…

Product(s): AssetWise APM Foundation Version(s): 07.04.00.49 Environment: All Area: Remote Computing Subarea: N\A Problem When you create and save a Remote Computer, the SQL on the Download…

Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Background When employees leave or are no longer using the APM System, how…