Product(s): APM Implementation and Performance Management Version(s): All Environment: Bentley Hosted Deployment Area: N/A Subarea: N\A Problem SMTP initiated emails fail to send when sending…

Product(s): APM Implementation and Performance Management Version(s): 7.12 Environment: N/A Area: N/A Subarea: N/A Problem Using a third party smtp service provider, user reported that all…

Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem Running multiple environments, Sandbox, QA and PROD. How…

Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: Server Configuration Subarea: N\A Problem Trying to get notification on ODC alarm readings…

Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User reported that all emails initated from APM were failing with…

Problem there is a SMTP server error reported in the log message: Error ... Ivara.Mail.SmtpPlugin.SmtpMessage [14] SmtpMessage::Send() - exception thrown EXCEPTION OCCURRED:AuthenticationException The remote certificate is invalid according to the…

Product(s): APM Implementation and Performance Management Version(s): All Versions Environment: N\A Area: N/A Subarea: N\A Problem SMTP Email notifications are not being generated by the…