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Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki AssetWise APM - Support Solutions
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    • Smart client crashes on long query due to obsolete ODBC driver and limited RAM

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found when opening APM to the default Asset view, that…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Using Replace functionality on Indicator States tab does not complete all changes on first attempt.

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that when trying to update an attribute on several…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Mobile Inspection replaces entered reading value with enforced limit value

      Joseph Marin
      Joseph Marin
      Product(s): APM Mobile Inspections Version(s): 1.4 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that for a Indicator Reading entered on an APM Mobile Inspection, release…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • ADPlus is generating a multitude of mini dmp files after upgrade to 7.15

      Giselle Notte
      Giselle Notte
      Product(s): APM Implementation and Performance Management Version(s): 7.15 only Area: Server Subarea: Performance Problem After upgrading to 7.15, ADPlus starts generating multiple Mini Dump files, daily…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Inactive Handheld (PDA) Mobile Computers assigned to an employee interfere with New Android/IOS Mobile Synchronization assigned to same employee

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When a Mobile Computer is marked as Inactive, synchronizing…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Using same computer name for multiple physical devices (Android or IOS) leads to duplicate indicator readings and large processing backlog

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has multiple physical devices linked to the same android…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Force user login via APM Smart-client and APM Remote client

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Many end users have shared devices and share desktop login…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Inspection Photos configuration is not showing photos even when photos have been selected for inclusion in the Inspection Report

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7.15 Environment: N/A Area: N/A Subarea: N/A Problem Description On a checksheet, all photos taken during inspection are…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Indicator Template Mass Update (Copy To) loops when trying to push Indicator States to Indicators with readings

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When attempting to change the name of an indicator state…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • New / Browse Indicator buttons on Maintenance Action Plans suffering apparent state refresh issue

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found when working on CPR and MTA Maintenance Action…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Susceptibility Questionnaires overwritten when customizations migrated via the Environment Migration Wizard (EMW)

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User noted that their Susceptibility Questionnaires were…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Mobile Inspections application shows a Bad Request error

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: When user launches Mobile Inspections, the application launches successfully…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Not all tags found when browsing tags in an Online Data Collection (ODC) indicator

      Diego Paz
      Diego Paz
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM user with a working ODC Service Integration, using…
      • 29 days ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Service Provider details are not getting updated after APM upgrade

      Tushar Shintre
      Tushar Shintre
      Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: After performing APM upgrade, the existing service provider details…
      • over 1 year ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • In SAP Gateway (CMMS Interoperability) environment APM fails to create Notification in SAP via alarm acknowledgement due to failed redirect

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM environment with SAP Gateway (CMMS Interoperability…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Group by on large data set not working properly

      Giselle Notte
      Giselle Notte
      Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: Configurations Problem APM is not grouping the…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • How to make the mobile computer to be selected automatically while initializing remote client

      Paul Kiar
      Paul Kiar
      Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: The initialization process is performed on the remote computer to…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Obsolete indicator states - KPI Range lower limit error

      Nagesh Patil
      Nagesh Patil
      Product(s): APM Implementation and Performance Management Version(s): 7.12.05.22 Environment: N/A Area: N/A Subarea: N/A Problem Description When saving changes to the states on when setting…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Mobile Inspections crashes after running for longer than an hour due to token expiry

      Joseph Marin
      Joseph Marin
      Product(s): APM Mobile Inspections Version(s): 1.3.1 Environment: N/A Area: N/A Subarea: N/A Problem Description APM Mobile Inspection users were experiencing several crashes/disconnections…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Installing ADPlus

      Nagesh Patil
      Nagesh Patil
      Applies To Product(s): APM Implementation and Performance Management Version(s): R6+ Environment: N/A Area: N/A Subarea: N/A Original Author: Giselle Crawford …
      • over 1 year ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Extra charges on Invoices are charged to parent site not the PO's owning site

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User set up a site specific extra charge for their environmental…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Indicator Readings dataloader for numeric and descriptive indicators

      Tushar Shintre
      Tushar Shintre
      Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: Indicator readings can be imported from spreadsheet to APM by means…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Copy PO Line does not carry over Price and Price UOM from source PO Line

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found that when copying a PO Line, that the Price…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • APM Remote tablet fails to sync due to SQL database size limit exceeding 10GB

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found that the APM Remote Database appears to grow…
      • 6 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • How to create a new table configuration to display list of all maintenance action plan indicators and failure modes

      Tushar Shintre
      Tushar Shintre
      Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: In APM, the maintenance action plan indicators are linked to the action…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • View related content throughout Asset Reliability | AssetWise APM
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