Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: Sometimes Users may notice that they are unable to send any APM objects…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An end-user was trying to send a link to Purchase Order via…

Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User reported that all emails initated from APM were failing with…

Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: All Problem Trying to send (via email) a work order or any other APM objects, get an on-screen errot Unable to initialize…

Problem there is a SMTP server error reported in the log message: Error ... Ivara.Mail.SmtpPlugin.SmtpMessage [14] SmtpMessage::Send() - exception thrown EXCEPTION OCCURRED:AuthenticationException The remote certificate is invalid according to the…

Product(s): APM Implementation and Performance Management Version(s): Any Environment: N\A Area: N/A Subarea: N\A Problem Not receiving email notifications from scheduled actions. The scheduled…

Product(s): APM Implementation and Performance Management Version(s): All Versions Environment: N\A Area: N/A Subarea: N\A Problem SMTP Email notifications are not being generated by the…