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Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki AssetWise APM - Support Solutions
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    • Indicator alarm doesn't disappear after acknowledging if Indicator Window is open when acknowledging

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User reported that an indicator was still in alarm in the…
      • over 1 year ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Comparative analysis 4D trends of selected 4D indicators remain blank.

      Giselle Notte
      Giselle Notte
      Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem When creating an advanced comparative analysis 4D trends of selected…
      • over 1 year ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Work Order Triggering based on Indicator Alarm

      Indraneel Sengupta
      Indraneel Sengupta
      Product(s): APM Implementation and Performance Management Version(s): 7.12.x.x Environment: N\A Area: N/A Subarea: N\A Problem The below…
      • over 1 year ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Unable to acknowledge indicator alarm

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: In APM, sometimes the indicator is flagged as in alarm, but the option…
      • 7 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Calculated Indicator or KPI is marking previous readings as incorrect automatically

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description We have a KPI that is getting calculated daily. Every day…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Configuration to send email notifications post alarm acknowledgement

      Deborah Gardiner
      Deborah Gardiner
      Problem The below error occurs when user configures the client for sending email notification post alarm acknowledgement without setting the "SMTP ENABLE TLS" option : Error <unknown> Ivara.Mail.SmtpPlugin.SmtpMessage [22] SmtpMessage::Send() - exception…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Error while deleting descriptive/ Numeric Indicator

      Tushar Shintre
      Tushar Shintre
      Product(s): APM Implementation and Performance Management Version(s): 7.8 Environment: Area: N/A Subarea: N\A Problem: Error message encountered while deleting the Numeric indicator as ' Reading…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Indicators fail to copy when default UOM is changed to a user defined (custom) UOM

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem User tries to copy an Indicator or Maintenance Action Plan and receives…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Dataloader does not accept site trade

      Nagesh Patil
      Nagesh Patil
      Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Enhancement Description Indicator data loader (Indicators) does not accept the…
      • 28 days ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Degradation Indicator does not update short-term and long term rate when the indicator's asset is changed

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): 7.5 Environment: N/A Area: N/A Subarea: N/A Problem When a degradation indicator is created using it's parent asset's design…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Indicator alarm on Component not propogatted up the hierarchy

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem Typically, Component and Location Assets have the same (mirrored…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Adjust Meter and Accumulated Life-to-date values on a cumulative Indicator

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem The Meter value and Life-to-date value are out of sync and need to…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Task Template indicators-to-read not added to Standard Task asset's child assets

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem I created a task templated with indicators-to-read. I set the " Asset…
      • 7 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Indicators Showing Incorrect Values

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem Indicators that we have are showing values in excess of 1,000,000…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Indicator Degradation chart refresh problem

      Obed Stanly
      Obed Stanly
      Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem Refresh problem is on the initial change of rate type to use to…
      • over 1 year ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Indicator readings appear missing but the checksheet has processed

      Deborah Gardiner
      Deborah Gardiner
      Product(s): APM Implementation and Performance Management Version(s): all Environment: N\A Area: N/A Subarea: N\A Problem User reported that indicator readings hadn't been recorded…
      • over 2 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Sample of Calculated Indicator using a database Stored Procedure

      Diana Marin
      Diana Marin
      Product(s): AssetWise APM Foundation Version(s): N\A Environment: N\A Area: Calculated Indicators Subarea: N\A Here is an example of a simple calculated indicator without inputs using a basic…
      • over 7 years ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
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