Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Licenses, and thus modules, expired for a user who was not…

Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N\A Subarea: N\A Problem When running the license management tool on ODC server, the…

Getting the following errors listed in the server logs: Ivara.PL.SELECTServerLicenseController 08/25/2017 14:06:56 Error [<unknown>] Ivara.PL.SELECTServerLicenseController SELECTServerLicenseController::TryToUpdateSELECTHelper(): Failed to refreh…

Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem We have one thick client user having issue with activation key mismatch…

Product(s): AssetWise APM Foundation Version(s): 7.x Environment: N\A Area: Licensing and Modules Subarea: N\A Problem If you are unable to connect to the Benley SelectServer to renew your…