Product(s): APM Implementation and Performance Management Version(s): All Environment: All Area: N/A Subarea: N\A Problem A client side error is being investigated and the Support Team is…

Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: Handheld Device Subarea: N\A Problem I need to send the handheld log files to Support…

Getting the following errors listed in the server logs: Ivara.PL.SELECTServerLicenseController 08/25/2017 14:06:56 Error [<unknown>] Ivara.PL.SELECTServerLicenseController SELECTServerLicenseController::TryToUpdateSELECTHelper(): Failed to refreh…

1 . Include a thorough description of the problem Use a descriptive title and include as much information as possible in the problem description field. Attach print screens, log files and exact text of any errors or messages that may have occurred with…