Recovering deleted Virtual Item Groups from eB Web document.

A Virtual Item Groups was accidently deleted from a document on eB Web.

I need assistance on how to recover it back to the document.

We did have daily eB database backup, it's just I don't know how to extract that particular deleted document from the SQL server and restore to its original location.

Currently we are using eb Web ver. 6.3.2.115 / 15.6.1.115

Appreciate your kind help.

Thanks.

Adzrai

Parents
  • Hi Adzrai,

    Can you please open a Service Request for this issue? In order to research if we can recover the missing data we will need to share SQL data and possibly confidential information that we do not want to expose in a public forum.

    thanks

                                          

    Address: Bentley | 10052 Mesa Ridge Court Suite
    100 | San Diego | CA | 92121 | USA



    Answer Verified By: Carma De Villiers 

Reply
  • Hi Adzrai,

    Can you please open a Service Request for this issue? In order to research if we can recover the missing data we will need to share SQL data and possibly confidential information that we do not want to expose in a public forum.

    thanks

                                          

    Address: Bentley | 10052 Mesa Ridge Court Suite
    100 | San Diego | CA | 92121 | USA



    Answer Verified By: Carma De Villiers 

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