Recovering deleted Virtual Item Groups from eB Web document.

Question

A Virtual Item Groups was accidently deleted from a document on eB Web. 
 I need assistance on how to recover it back to the document. 
 We did have daily eB database backup, it's just I don't know how to extract that particular deleted document from the SQL server and restore to its original location. 
 Currently we are using eb Web ver. 6.3.2.115 / 15.6.1.115 
 Appreciate your kind help. 
 
 Thanks. 
 Adzrai

Roberto Garcia · Accepted Answer

Hi Adzrai, 
 
Can you please open a Service Request for this issue? In order to research if we can recover the missing data we will need to share SQL data and possibly confidential information that we do not want to expose in a public forum. 
 
thanks

Carma De Villiers · Answer

Hi Adzrai, has this issue been resolved? If so, could you please close the issue by selecting "This helped me" and "Verify Answer". If not, please let me know so I can follow up on this issue. Thanks, Carma