We have a problem with a corrupt user profile, whereby on attempting to open her profile on eB web or eB Director, the system hangs and the programe stops responding.
My first question is whether this has happened before and is a known issue with a working solution.
Secondly, if we were to delete the user account and recreate it, is there a way of assigning all the responsibilies and associations of the old corrupt user with a new one.
Could you please check the windows event logs and see if it shows any error details ?. Does the user has View permission on their own Person Object ? As Every user must have view permission on their own person object to login
You can create a new object person and use the SQL scripts to transfer all the relational data like responsibilities and the associations of the old user data .
Hope this helps you
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