Adding files in web client - "directory name invalid"

There are some users who need to be able to work from home using the web client.

It all looks ok until they try to drop a file on the "turtle" and then they get the message " I'm sorry, there was a problem creating the temporary folder for transfer. The directory name is invalid"

How can they fix this?


 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 


Parents
  • Hello to all,
    This is happening to us only in Windows 10 and only to non power-users. In this case if you click on Internet Explorer and select Run as Administrator this particular error message will not appear. However, this is not always possible for simple users with restricted access to their computers.
    Can someone let us know what permissions should be given to which folder in the OS to get round this?
Reply
  • Hello to all,
    This is happening to us only in Windows 10 and only to non power-users. In this case if you click on Internet Explorer and select Run as Administrator this particular error message will not appear. However, this is not always possible for simple users with restricted access to their computers.
    Can someone let us know what permissions should be given to which folder in the OS to get round this?
Children