Adding files in web client - "directory name invalid"

There are some users who need to be able to work from home using the web client.

It all looks ok until they try to drop a file on the "turtle" and then they get the message " I'm sorry, there was a problem creating the temporary folder for transfer. The directory name is invalid"

How can they fix this?


 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 


Parents
  • Hi Adzrai,
     
    Simply go to a command prompt window on your users PC and type CD %TEMP%. This will take you to the temporary directory used by Eb (and others apps). Then create all the subdirectories in the path low\Bentley\eB.Control.IEControl right there (e.g. type MD LOW then type MD BENTLEY and finally type MD eB.Control.IEControl).
    This should do it.
     
    Hope I’ve helped.
    Vassilis
     
Reply
  • Hi Adzrai,
     
    Simply go to a command prompt window on your users PC and type CD %TEMP%. This will take you to the temporary directory used by Eb (and others apps). Then create all the subdirectories in the path low\Bentley\eB.Control.IEControl right there (e.g. type MD LOW then type MD BENTLEY and finally type MD eB.Control.IEControl).
    This should do it.
     
    Hope I’ve helped.
    Vassilis
     
Children