Can anyone tell me how long eB user sessions will remain active before they are automatically killed by the system? I understand these are stored in the sessions table for a period of time but if inactive for some period of time, the sessions are automatically killed. I need to know what is that length of time a session can be inactive before it is automatically killed.
Hi Thomas, Approximately 15 minutes of inactivity will cause time out issue.But this will change depending on the user-site session state. User need to logout or else it might give you an timeout error. Regards, Deepti
Hi Thomas,
You can check the system settings through COM+ properties:
Right click on eB Insight for properties and change the Idle Shutdown time accordingly under Advanced tab.It is not advisable to make it long as 20-30mins as it will cause performance issue while running reports.But still you can make a desirable change also there is a section for Leave running when idle.
Or you can follow below link to get other places to increase the time setting:http://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/timeouts-that-affect-eb
Hope that will help you to increase the inactivity settings.