eB User Sessions

Can anyone tell me how long eB user sessions will remain active before they are automatically killed by the system?  I understand these are stored in the sessions table for a period of time but if inactive for some period of time, the sessions are automatically killed.  I need to know what is that length of time a session can be inactive before it is automatically killed. 

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  • Hi Thomas,

    Approximately 15 minutes of inactivity will cause time out issue.But this will change depending on the user-site session state.  User need to logout or else it might give you an timeout error.

    Regards,
    Deepti

  • Deepti,
    This doesn't seem to be the case at our site. If I look in sessions table, I see sessions that have been created as recently as 2/11/2016 - 15 days prior to today and I know there have been more than 15 minutes of inactivity on these sessions since then. It seems like there is some time period around 15 days that automatically kills off the eB sessions so they are not hanging out there indefinitely. Is there a system variable set somewhere that determines this or is it a standard period of time that must elapse before the sessions are automatically killed?
    Thanks,
    Tom
  • Hi Thomas,

    You can check the system settings through COM+ properties:

    Right click on eB Insight for properties and change the Idle Shutdown time accordingly under Advanced tab.
    It is not advisable to make it long as 20-30mins as it will cause performance issue while running reports.

    But still you can make a desirable change also there is a section for Leave running when idle.

    Or you can follow below link to get other places to increase the time setting:
    http://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/timeouts-that-affect-eb



    Hope that will help you to increase the inactivity settings.

    Regards,
    Manav B.



Reply
  • Hi Thomas,

    You can check the system settings through COM+ properties:

    Right click on eB Insight for properties and change the Idle Shutdown time accordingly under Advanced tab.
    It is not advisable to make it long as 20-30mins as it will cause performance issue while running reports.

    But still you can make a desirable change also there is a section for Leave running when idle.

    Or you can follow below link to get other places to increase the time setting:
    http://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/timeouts-that-affect-eb



    Hope that will help you to increase the inactivity settings.

    Regards,
    Manav B.



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