Hi,
We have a customer using Scopes. They have more than 41 Scopes created. The issue is that when a user is working with more than 30 active Scopes (this number varies depending the Object Type), the system standard searches stop working. They start to raise errors (those errors are different also depending on the Object Type of the search) and no results are displayed.
Please advice ASAP, thanks!
System Details:
Windows 2008 R2
SQL Server 2008 R2
eB v15.4.1
Number of actives Scopes per Object Type to reproduce the error:
Answer Verified By: Carma De Villiers
Hi Carma, how you doing? This has been resolved in v15.4.1 but have came back after upgrading to v15.6.1 with the latest HF. How should I proceed?
Hi Sebastian
I think you should log this as a Service Request. As it has been fixed and issue returned in a higher version, it should be sorted out for the next release. Could you please log as Service Request.
Answer Verified By: Sebastian Fernandez Pacheco
Understood Carma, thanks a lot!