Navigation pane "object reference not set to an instance of an object" error message

Hello Julie,

Maybe user recently did some bulk updates on securities from basket? Please try to use Director as if it is security issue Director should give a proper error.

Hi Gintautas, Hope you are well. Yes, he recently did do some document security updates using the basket. Maybe he has lost his permissions to his basket somehow in the process. He gets this error in Director:

You don't have the required permission. You need at least the 'View' permission on the 'Folder'.
Exception Stack Trace:
{
--- Begin of exception stack trace ---
System.Exception: You don't have the required permission. You need at least the 'View' permission on the 'Folder'.
at eB.Application.DataAdministrator.BasketExplorer.GetBasketContents()
--- End of exception stack trace ---

How can I get his access rights back to what they need to be? I am not sure how to access his basket etc via admin. Cheers.

Hello Julie,

I will send scripts to you as I can't post them here. Using scripts without proper skills will only mess system data more.

Role with View permission was applied on Basket. As user was not in that role list he could not see this object.
If anyone faces this issue please contact support group and we will provide scripts to identify these roles and scripts to drop them.

Cheers

Role with View permission was applied on Basket. As user was not in that role list he could not see this object.
If anyone faces this issue please contact support group and we will provide scripts to identify these roles and scripts to drop them.

Cheers

Thanks Gintautas, worked great!!!