When adding a file to a document object, COPY 000000001 gets created automatically - even though a copy object already exists on the template and on the object (created from that template)?
Using eB Web, how can files be added to a specific document copy?
Hello Ken Vice,
This might happen because of several reasons.
1. Copy object Type must be Master or Secondary Master2. Media type has to be 'eB Managed' (see screenshot below)
3. Status of Copy should be set to Available
I can't think of any other that might be a cause.
Cheers
Gintautas
Everything is configured as you have shown -and, the file container document template is selected on the object class as the designated file container template. The Media is eB electronic (the only one in our system).
When a Tag is created, eB applies the file container and the copy, but, when a file is added, it creates a SECOND copy and adds the file to the copy.
Why?
See the screenshot.
I could not find an option to create copies - on the Tag template or the File Container Document template.
See the attached screen shots.