Hi,
We have a customer that wants to try de RM feature in eB but their 30 days trial period has expired. The estrange thing is that they never used It. It looks like for some reason It was accidentally activated in the past. How can we get back to 30 days trial without reinstalling?
Thanks a lot,
Sebastian.
Hi Sebastian,Could you please help us with the account name for which license is expired. It might be the company/organization name.
Hi Manav, I have just sent you the account name by PM, thanks.
Hi Sebastian
Has this issue been resolved?
Hi Carma, yes. The required license was activated for 30 days by the account manager. Kind regards
Answer Verified By: Carma De Villiers