Hello Support,
when we are trying to print from the EB environment but when I click on the drop down box to select the printer (s) I want the 2 printers which are connected in our network are not listed.
Please let me know how can i see my networked printers in my eB environment in both web/ Director.
Regards,
Lucky
Hello Lucky,
Did you added these printers in eB System Management Console under Printers section (see attached image below)?
Before adding them in SMC, you have to add these printers locally in windows for user who is running main eB service, otherwise you won't see them in this list.
Answer Verified By: Carma De Villiers