One of my users has asked what the "Workflow > Worksteps option in in eB Web 15.6 (see image below)
This appears on the Document view but in our version of eB is always greyed out and was not available in 15.4
Hi do you have any work orders registered against the document with work steps? If not, the workflow will not show
Thank you Carma.
I do (see below) but the option is still greyed out
I wondered if the "worksteps" were the same as the "work tasks" in a work order and this is what it should be linking to.
If this is the case I will ask our support team to investigate why they are not showing / linking
I have tested on my VM and do not get the same problem. I will investigate further and update you as soon as I have
We have tested on other platforms and do get the same issue. I have posted on Yammer and let you know if there is an answer to get round this. If not, we will have to create a SR in order to investigate further
On Investigating this issue we have found that WO which is related to Document should be with the Work Task with calculated schedule and approved.The work task must be assigned to person that is opening document in eB web. Only assignee of the work task will see that "worksteps "link active.
SR Request: 7000687765
Answer Verified By: Carma De Villiers