When using the eB Bulk Import utility I sometimes receive the following errors in the error log:
"Document: Failed to create document from the template in eB. Error: Transaction (Process ID 56) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction. Transaction (Process ID 56) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction."
Are you able to tell me why this may occur?
RgdsSteve
Hi Steve, could you please log this as a SR as this will have to be investigated.
Answer Verified By: Steve Grey
Hi Carma
I think we have resolved the issue; we think it was related to the number of synchronise job
Steve
Great please that it has been sorted
Answer Verified By: Carma De Villiers