Hi guys,
We have some issues reported with PDF files web upload using EB 15.6; The PDF version is 1.5 and the error message is: 'The signature of the uploaded file does not match that sent by the client' .
I can see from the link below that it is a known issue, shall we expect a solution soon?https://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/10565/10565
ThanksStephane
Hello Stephane,
I have checked SR and this issue was related to eB 15.5 version and specific to one HF. According to details in SR which was raised issue was solved in 15.6. Please do send us files directly so we could proceed with investigation.
https://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/9764/eb-activex-issue-in-eb-version-15-5-1-hf00341
Best regardsGintautas
Answer Verified By: Carma De Villiers
Hi Gintautas,
Can you please send me the link where I can directly upload the file to you please?
https://bentley.sharefile.com/r-r2e5a2654b5948e89
Hi Gintautas,I have just uploaded the file.
Thanks.Stephane
I've tested file on eB 15.6 with HF390 and had no issues with upload, download or launch.Is it one file specific? Could you try uploading this file from other machine, as it might one machine issue. let me know how it goes
Best regards
Gintautas