Hi Team,
After generating a Transmittal and selecting any user's secondary E-mail while sending the transmittal E-mail, no user receives the mail; in fact the display E-mail still showing the primary E-mail address before pressing the send button.
EB: 15.6.1.115
Can you please assist with this?
Steph
Attached, please find file to show where to select correct addressDOCX
Hi Carma,
The steps mentioned on the attached file is the same that I followed to send the transmittal. But unfortunately once the transmittal is created and I click on " E-mail transmittal(s)" it still displays the primary E-mail, even though the secondary E-mail was selected during the creation of the Transmittal. so eventually it ends up sending the transmittal to the primary E-mail still.
Thanks Stephane, I will close this query on the forum and await the SR
Answer Verified By: Carma De Villiers
Ok Carma. Thanks for you help.
The Service Request is: 7000755269
Thanks
Stephane
Thanks you Stephane, Priyanka has picked up the SR and will be processing it. Thanks for the SR number.
Hello,
This is the defect number for reference 864009
Thanks,