Hello There, eB was working fine till yesterday suddenly getting the 500 - Internal server error. after opening the URL. While checking the eB web manager from the webserver there a yellow triangle at the default website and not getting properties or any other things. Please find the attached screenshot.
Hi Lucky,Could you please try to double click on the website and see if anything comes up?Also, could you please send us another screen shot that shows website name, but you can hide path if you want?If you want you can send it directly using community message or send it to Manav.bhardwaj@bentley.com.
Thanks!
Hello Manav, That has been resolved.. that was not working as someone deleted the community folder from the Inetpub folder. Anyways we are facing some error while trying to open the pdf files from eb web. please let me know is there any permanent solution for this error and from where can we check the adobe and other application settings which is used to open the corresponding applications from eb. please find the error.
Hello Lucky,
Please go through below wiki link for similar issue
https://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/38390/not-able-to-open-file-on-selecting-file-link-error-file-does-not-begin-with-pdf-
Hope this helps.
Thanks,
Priyanka
Answer Verified By: Carma De Villiers