Hello,
I just install eB v16.7.9 with environment of VM, WinServer2016, SQL2016. And create community successful, I can do config with default ADMIN account. But when I login Director, it show the message "You don't have permission to see the 'System' folder" on 'Explore' pane, also "You don't have permission to see the 'Information Modeling, ' folder."
After refresh the Error message as below:
An invalid [negative] pi_object_type was passed to ebpnew_get_explode.Exception Stack Trace:{--- Begin of exception stack trace ---System.ServiceModel.FaultException: An invalid [negative] pi_object_type was passed to ebpnew_get_explode.Server stack trace: 在 System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) 在 System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) 在 System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) 在 System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]: 在 eB.Service.ClientBase`1.IfRemotingErrorThenRetry(Exception ex, Int32 retryNumber) 在 eB.Service.ClientBase`1.ExecuteAction[TResult](Func`1 func) 在 eB.Service.DataReaderClient.Retrieve(RetrieveRequest request) 在 eB.Data.BaseObject.Retrieve(Int32 id, Int32 type, String options) 在 eB.Application.DataAdministrator.SysAdminExplorer.ObjTreeNode.GetExplodeNext(Int32 objectId, Int32 objectType, Int32 options, Boolean isManufacturerTree, Boolean isRefreshCall) 在 eB.Application.DataAdministrator.SysAdminExplorer.ObjTreeNode.ExpandNodeNext(Boolean isRefresh)--- End of exception stack trace ---}
Have I forgotton anything to set ?
Hi Jerry, as whom are you logging in. Can you log in with the Admin credentials?
Hi Carma, there was only Admin account can loggin. Scripts just run on the database so it was an empty system.
Did you now populate the system and add users and permissions? You will only be able to see if you can log in with different credentials once all has been populated or a backup has been installed. Please let me know what you are doing. Thanjs
Any feedback on this?
I'm sorry for the late reply. I mean in v15.6, after creating community I can login with ADMIN credentials and create classes or relationship or other user account. But the same way in v16.7 there was a permission problem.
It wasn't a backup. I created a new database and community for test. Anyone else happened before?
Hi Jerry did you install with Admin rights?
When installing Administrator rights are required to install. There is no workaround or exception. However in previous versions there was an approach that worked but it is not validated against more recent versions. The approach is that the user account can be a local Administrator. It does not require Domain Administrator rights. Then after installation the user account can have the Administrator rights removed.
Hi Jerry,
Where did you get the installation for eB. Please make sure to get the correct version and latest approved version.
we recommend you create a new database, run the update script and try and log in. If it fails again, you will have to send us the logs so we can check.
Hi Carma, thank u for your advise. I'm trying to install again, so waiting for good news!(I hope).
I get the installation from select.bentley.com named "ebi16070901en".
That should do Jerry. So please let me know if it is unsuccessful and then send us the logs. We have not seen this before so there might be an issue with eB or SQL
I got the same result, I don't know what's wrong.
Hello Jerry,
You have created blank database on SQL 2016, signed it in eB, executed upgrade scripts and after doing that when you are logging to dB you are seeing this error, correct?
My question is, are you using matching version of DIrector? Did you received any errors when executing upgrade scripts? Errors should be listed in upgrade log.
CheersGintautas