Hello,
I just install eB v16.7.9 with environment of VM, WinServer2016, SQL2016. And create community successful, I can do config with default ADMIN account. But when I login Director, it show the message "You don't have permission to see the 'System' folder" on 'Explore' pane, also "You don't have permission to see the 'Information Modeling, ' folder."
After refresh the Error message as below:
An invalid [negative] pi_object_type was passed to ebpnew_get_explode.Exception Stack Trace:{--- Begin of exception stack trace ---System.ServiceModel.FaultException: An invalid [negative] pi_object_type was passed to ebpnew_get_explode.Server stack trace: 在 System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc) 在 System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout) 在 System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) 在 System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)Exception rethrown at [0]: 在 eB.Service.ClientBase`1.IfRemotingErrorThenRetry(Exception ex, Int32 retryNumber) 在 eB.Service.ClientBase`1.ExecuteAction[TResult](Func`1 func) 在 eB.Service.DataReaderClient.Retrieve(RetrieveRequest request) 在 eB.Data.BaseObject.Retrieve(Int32 id, Int32 type, String options) 在 eB.Application.DataAdministrator.SysAdminExplorer.ObjTreeNode.GetExplodeNext(Int32 objectId, Int32 objectType, Int32 options, Boolean isManufacturerTree, Boolean isRefreshCall) 在 eB.Application.DataAdministrator.SysAdminExplorer.ObjTreeNode.ExpandNodeNext(Boolean isRefresh)--- End of exception stack trace ---}
Have I forgotton anything to set ?
Hi Jerry, as whom are you logging in. Can you log in with the Admin credentials?
Hi Carma, there was only Admin account can loggin. Scripts just run on the database so it was an empty system.
Hi Carma, thank u for your advise. I'm trying to install again, so waiting for good news!(I hope).
I get the installation from select.bentley.com named "ebi16070901en".
That should do Jerry. So please let me know if it is unsuccessful and then send us the logs. We have not seen this before so there might be an issue with eB or SQL
I got the same result, I don't know what's wrong.
Hello Jerry,
You have created blank database on SQL 2016, signed it in eB, executed upgrade scripts and after doing that when you are logging to dB you are seeing this error, correct?
My question is, are you using matching version of DIrector? Did you received any errors when executing upgrade scripts? Errors should be listed in upgrade log.
CheersGintautas
Hi Gintautas, the DIrector and management Console are the same version v16.7.9.1.
There's no error.
#***********************************************************************************# Database update log# Application Server Version : 16.7.9.1 Release# Database Name : eBData# Database Server Name : WIN-CAO3LI2B84O# DBMS Name : Microsoft SQL Server 2016# DBMS Version : 13.00.4001#***********************************************************************************#***********************************************************************************# Package name : Core## Date : 2018年8月6日# Time : 13:42:16## Current Core Database Version : New Database# New Core Database Version : 16.7.9# Package file : C:\Program Files\Bentley\eB\Server\Database\Core.16.7.9.Mssql.zip#**********************************************************************************Database system information successfully updated.User information successfully updated.User information successfully updated.Reports recompiled successfully.Storage device configuration information successfully updated.Attribute lookup datasources successfully updated.Package version information successfully updated.** Database update step 1 / 1 completed with 0 errors and 0 warnings.** Database update completed with 0 total errors and 0 total warnings.** Log file closed on 2018年8月6日 at 13:43:23
Do you need further log?
Good day, could you please advise if this issue has been resolved.
Answer Verified By: Carma De Villiers