Hello, everyone!
We use Asset Wise eb (version 16.4.2.69). Windows Authentication works fine in IE 11, but gives an error in Chome and Firefox:
"A problem occured connecting to community. Correlation code:...."
Windows Authentication settings was configured according to the Eb Web web.config Guide and information from the ticket:
https://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/30496/error-a-problem-occurred-connecting-to-community-occurs-while-login-into-eb-web
What could be wrong? Is it possible that Win Auth worked with Chome or Firefox properly?
Thanks and regards,
Sergey
Hi Sergey,
I tried the same at our end, but we are not facing any issue while logging in through Chrome using Windows authentication.
Are you facing this problem now only Or facing it from long time ? And at what step it is failing after clicking on "Log In" ?
Regards,
Sayyad
Hi, Sayyad
Thanks for your answer!
We have never been able to log in using Chrome or Mozilla with Windows Authentication. (Remember, in IE it`s ok)
This exception is displayed immediately after clicking the "Login In" button.
Are you selecting the same community which you are selecting from IE. Please check it could be due to selecting different community which doesn't have your account.
Regadrs,
I selected the same community.
Thank you