When user tried to open any documents in Bentley EB, he is getting below error:
Could you please assist to resolve below issue?
Let me know if more details are required.
Please can you provide some more details like web.config and steps you followed with screenshots.
Can you please provide us more details?
Can you please enable tracing on eb WEB (https://communities.bentley.com/products/assetwise/assetwise_platform/w/wiki/31132/correlation-code). And in log file using correlation code track down real error. If other users can open please check related objects to that document and see if user does have permissions to see other objects as well.
Issue has been fixed