Internet Explorer issues for few users while creating work orders in eB.

Hi Team,

While creating work orders in eB very few users are facing issues like options in the work orders are getting grayed out  or whenever they open the work order its stops responding. Added eB to Compatibility settings and  trusted sites set the options to prompt Activex downloads but still its not working. IE version used is 11.

Appreciate the help.

Regards,

Sateesh.