Hi Support,
I'm unable to sign in to the eB SMC as below image;
After inserted password and click OK, error below will prompted;
Unable to load all the required Community Settings. Please check the Settings in your database.
Object reference not set to an instance of an object.
Exception Stack Trace:{--- Begin of exception stack trace ---Unable to load all the required Community Settings. Please check the Settings in your database.
--- Begin of exception stack trace --- at System.Environment.get_StackTrace() at eB.Common.BaseException.ToString() at eB.Setup.Console.ErrorDialog.FormatException(Exception ex) at eB.Setup.Console.ErrorDialog..ctor(IWin32Window parent, String message, Exception ex) at eB.Setup.Console.ProxyList.GetProxy(String serverName, String dataSource, String GUID, String& userName, String& password, Boolean silent, String& proxyResult, Boolean addToProxyList, Boolean globalScopeOnly) at eB.Setup.Console.ProxyList.LoginProxy(IWin32Window parent, String applicationServer, String dataSource, String GUID, String& userName, String& password, Boolean& windowsLogon, Boolean addToProxyList, Boolean globalScopeOnly) at eB.Setup.Console.ProxyHelper.ProxyFromConnectionStringSilent(IWin32Window parent, String connectionInfo, Boolean globalScopeOnly) at eB.Setup.Console.GenericQueueControl.RefreshControl() at eB.Setup.Console.GenericQueueControl.InitializeControl(TreeNode parentNode) at eB.Setup.Console.formMain.CreateCurrentControl(TreeNode treeNode) at eB.Setup.Console.formMain.treeviewMain_AfterSelect(Object sender, TreeViewEventArgs e) at System.Windows.Forms.TreeView.TvnSelected(NMTREEVIEW* nmtv) at System.Windows.Forms.TreeView.WmNotify(Message& m) at System.Windows.Forms.TreeView.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.Control.SendMessage(Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.Control.ReflectMessageInternal(IntPtr hWnd, Message& m) at System.Windows.Forms.Control.WmNotify(Message& m) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Application.ParkingWindow.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.NativeWindow.DefWndProc(Message& m) at System.Windows.Forms.TreeView.WmMouseDown(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.TreeView.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at eB.Setup.Console.formMain.Main(String[] args)--- End of exception stack trace ---System.NullReferenceException: Object reference not set to an instance of an object. at eB.Service.Index.AssemblyCache.InitCacheFromDatabase(Session session, Connection dbConnection)--- End of exception stack trace ---}Inner Exception: Object reference not set to an instance of an object. Stack Trace: { --- Begin of exception stack trace --- System.NullReferenceException: Object reference not set to an instance of an object. at eB.Service.Index.AssemblyCache.InitCacheFromDatabase(Session session, Connection dbConnection) --- End of exception stack trace --- }}
As you can see, the community is not been disabled.
Please advise.
Thank you.
Hello Adzrai
Are you able to login into director for the same community using Admin credentials?
Regards,
Padma.
Hi Padma,
From Application server itself, can login to eB Director. However, from local installed PC, you can refer image below;
All users are affected due to this & unable to login. Please assist me urgently.
Answer Verified By: Abhishek Gadilkar