We have an install of eB 15.6 which is returning an error when trying to update the Default Navigator, but we're not sure what the error is trying to tell us. We get this error for all users, including the Admin account. On a different community, set up similarly, the functionality works but not sure where to investigate if the Admin account won't apply the update.
Any help much appreciated - many thanks,
Do you get the drop-down list of Default Navigator? or you are receiving this error on clicking some option from the list?
We are trying to select an alternative option from the Default Navigator drop-down list - we're able to select the new option, but the pop up error message is received when we click Save (bottom right) and the changes are not saved.
I hope this helps.
Can you change and save Search mode and Search types successfully? If you can successfully change other values please tell does saving fails when you select specific Default Navigation value or it fails no matter what value you choose.
Hope you're keeping safe and well. I've tried saving values in Search Mode, Search types and Navigation and get the same error in all of them.
Hey, I haven't seen this issue in 15, but can you create report using eql script below and see if it brings any results
START WITH Report SELECT Code, ReportType, Folders.Folder.Name WHERE ReportType = 1 AND Folders.Folder.Name <> 'Quick Search' AND Folders.Folder.Name <> 'More' AND Folders.Folder.Name <> 'Distribution' AND Folders.Folder.Name <> 'Records Management'