When trying to add a document in the expedited CR, I'm getting this error- 'The following documents may not be added. Another Prototype already exists for this object. (From DbEventHandler: 'rt_onrelationship_added').' How do I resolve this issue? Thanx.
anybody has any suggestion on how to resolve this?
Can you please make sure you are not adding same document to same CR?
This could be reason it is saying another prototype already exists.
Hope this help.
Thanx Priyanka for the response. I'm a bit confused here, what do you mean by adding same documents to same CR?
I'm trying to add a document named 'S3183-1997-009 F010' to a CR-'CR-2021-00123'. I'm able to add all other documents but not this one for some reason. Am I missing anything?
Open this document 'S3183-1997-009 F010' and see if this is already related to this CR or any other document which could be related to this CR
This document is not related to the CR. I was able to relate other documents like F008 and F009 later with no issue or error but not F010.
PS- I've raised an SR for this issue-7001237604