Unable to add a document in an expedited CR

Hello Devang,

Can you please make sure you are not adding same document to same CR?

This could be reason it is saying another prototype already exists.

Hope this help.

Thanks

Priyanka

Thanx Priyanka for the response. I'm a bit confused here, what do you mean by adding same documents to same CR?

I'm trying to add a document named 'S3183-1997-009 F010' to a CR-'CR-2021-00123'. I'm able to add all other documents but not this one for some reason. Am I missing anything?

Any update on this Priyanka?

Hello Devang,

Can you check if document related to F010 is already related to CR - CR-'CR-2021-00123' ?

Thanks,

Hi Priyanka,

There is a related CR- 'ECP-2019-00019' in which the document was once related (see screenshot) but this was for the previous revision ("S3183-1997-009 F010 (02), ATO CCM 3-6 11-BC-3 SCH INTERCONNEXION" changed to "S3183-1997-009 F010 (03), ZONE D'ATOMISATION - CCM 3-6 11-BC-3 - SCHEMA D'INTERCONNEXION" we are trying to add the new one now in CR-2021-00123)

I'm able to add other documents in the related CR eg S3183-1997-009 F006 (03) (the above entry) so the new one, which I'm trying now, should also work but its not. I've attached screenshot of the CR as well, let me know if you need anything more

Regards, Devang

Any progress on this Priyanka?

Hello Devang,

Apologies for late response.

So, we did quick troubleshooting on this issue / error and there could be a modification document already available for this document.

Key point here is, with every Affected document, there is a stored procedure to auto-create it’s markup document which is seen under Progress section of Change Request.

So question: Was this document added as an affected document earlier and then removed? If this is the case, then markup document stays in the system.

What need to be done: Search for document and delete this markup doc from the system. You should be able to add this document from effect analysis

Hope this helps.

Thanks,

Priyanka

Hello Devang,

Apologies for late response.

So, we did quick troubleshooting on this issue / error and there could be a modification document already available for this document.

Key point here is, with every Affected document, there is a stored procedure to auto-create it’s markup document which is seen under Progress section of Change Request.

So question: Was this document added as an affected document earlier and then removed? If this is the case, then markup document stays in the system.

What need to be done: Search for document and delete this markup doc from the system. You should be able to add this document from effect analysis

Hope this helps.

Thanks,

Priyanka

Yes Priyanka that was the case. We had already removed the file and its working fine now. We can close this.

So, we did quick troubleshooting on this issue / error and there could be a modification document already available for this document. 

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