A file was accidentally removed from a Docuemnt Record.
How can I find out there the file was stored on the eB server and recover it for th euser?
Thanks
Russell
what version of eB are you using?
Was the file deleted via eB front end?
Address: Bentley | 10052 Mesa Ridge Court Suite100 | San Diego | CA | 92121 | USA
eB 14.6.2 on Sql Server
The user was using eB Web
HI Russell,
There is no quick way to recover the file. The only way will involve having a backup of the database and the storage device, and following these steps:
1. Restore a backup of the database onto a test server
2. Work out where the file exists in the repository using an SQL command. We will need at this point the identifier for the document (prefix - middle - revision)
3. Get the file from a backup
4. Rename the file back to original format
5. add the recovered files via front end.
If you have available the DB and storage backups and want to try the steps above, let me know and I will send you details via email.
thanks
Answer Verified By: Russell Betts
Can you email me the details please.
Thank you
Russell,
can you send me your email? I have Russell.Betts@akersolutions.com in my address book, but when I tried to email to that address I received a delivery failure message.